Shelter's annual report looks at the range of work we have carried out over the course of the year.
It explains how donations, contracts and fundraising activities have helped pay for our services and campaigns.
2011/12 annual report
We've been working hard over the past three years to meet, and exceed, our aims. A lot has changed, but our commitment to making sure everyone has a home hasn't.
Find out what we've achieved as we begin our new three-year strategy.