What we stand for

Our vision

Shelter believes everyone should have a home. We help people find and keep a home. We campaign for decent housing for all.

Our aims

There are two main aims for Shelter’s work from 2009-2012:

  • Make sure that people in housing need can access and keep a home.
  • Drive up the supply of affordable homes in places where people can thrive.

And three additional aims:

  • Diversify our income sources and explore innovative models, such as social enterprise, to direct investment to tackling bad housing and homelessness in the UK.
  • Get the most from our income by making our structures and processes as efficient as possible.
  • Work in partnership with other local and national agencies and bodies.

Read our strategy document in full to find out how we will achieve our aims.

Our values

We're approachable

Shelter is a lifeline for anyone who is homeless or suffering in bad housing. If you’re faced with losing your home, we’ll do everything we can to help you keep a secure roof over your head.

We challenge

Home is a basic human need. In our affluent nation, everyone should have a home, and Shelter is challenging the people in power to make that vision a reality, through tenacious lobbying, persuasive research and policy reports, and high-profile public campaigns.

We're enterprising

Shelter strives to get the most out of every penny it spends. We’re proud to join forces with like-minded organisations, to share our ideas, and develop creative ways of tackling housing need.


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"This is my first settled accommodation in eight years. My health is improving and I now have a stable lifestyle rather than being on the streets. I feel fully self-sufficient; before I had to rely on other people. I have a life now."– Ted, Shelter client

Source: Outcomes of Housing Advice – Evaluation Trust, September 2006