What we stand for

Our vision


Shelter believes everyone should have a home. Our work won’t stop until there’s a home for everyone.

Our goal

To help more people in housing need than ever before.

We will do this by:

  • supporting more families
  • increasing the capacity of our website and helpline
  • creating new integrated advice and support hubs in areas where there is the most need
  • putting our housing crisis back on the national agenda
  • investing in Shelter’s people and infrastructure
  • focusing on our outcomes.

Read our strategy document in full to find out how we will achieve our aims.

Our values

We're approachable

Shelter is a lifeline for anyone who is homeless or suffering in bad housing. If you’re faced with losing your home, we’ll do everything we can to help you keep a secure roof over your head.

We challenge

Home is a basic human need. In our affluent nation, everyone should have a home, and Shelter is challenging the people in power to make that vision a reality, through tenacious lobbying, persuasive research and policy reports, and high-profile public campaigns.

We're enterprising

Shelter strives to get the most out of every penny it spends. We’re proud to join forces with like-minded organisations, to share our ideas, and develop creative ways of tackling housing need.

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