Checking the amount

This content applies to England only.

Housing laws vary between England and Scotland. This page applies to England only. Get advice relating to Scotland

It's important to check with your landlord how much they think you owe, in case you disagree. It might also be important in court if your landlord tries to evict you - some tenants can only be evicted if the arrears have reached a certain level.

How can I find out how much I owe?

Ask your landlord for a statement of your rent account from the date when the rent arrears are supposed to have begun.

Rent usually only covers the amount your landlord charges for living in the property, but sometimes it includes other things such as bills and service charges. Ask your landlord how much of what you owe is rent and how much is for other services. Your tenancy agreement may also outline what 'rent' includes and what it does not include.

What if I'm claiming housing benefit?

If you claim housing benefit then you are still personally responsible for making sure your rent is paid and for any arrears you have. This is the case even if there are delays or if your payments are going directly to your landlord.

What if I live in shared accommodation?

If your name is the only name on the tenancy agreement, then you are responsible for paying the whole of the rent. If you have a joint tenancy agreement, then each tenant is equally liable for paying the rent. If one joint tenant does not pay, then the other tenants are responsible for paying her/his share as well as their own.

Where can I get advice?

An adviser at a housing aid centre or citizens advice bureau can check:

• whether the money you owe is rent arrears
• if the amount is correct
• whether you are entitled to any benefits and, if so, how much.

Use our directory to find an adviser in your area.