Shelter is here so that no one has to fight bad housing or homelessness on their own.
We have more than 200 professionally trained advisers ready to offer free, expert advice. No matter what your situation, we will try to help.
Last year 120,000 calls were answered by Shelter's helpline. More than five million visits were made to our advice pages and 60,000 people used our face-to-face services.
Shelter has advice centres up and down the country where you can get personal, face-to-face advice from one of our housing experts. Find your nearest.
Call an adviser for free on 0808 800 4444
Shelter advisers can answer housing questions by email. Use our simple form to send your query. We have also introduced a limited web chat service which is subject to adviser availability.