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Housing association tenants

Housing association tenants – advice and information for housing association tenants, including the different types of tenancies, your rights as a housing association tenant, rules on rent arrears, the right to acquire your home and benefits.

Applying for a home

Could a housing association offer you an affordable home? Find out how to apply for a housing association home.

Swapping your home

Is your home too big or too small, or not in the right place? See if you can exchange your home or get a transfer to somewhere more suitable.

Getting repairs done

Your landlord may be responsible for repairs, but can’t help unless you report a repair problem.

Keeping your tenancy

Don’t risk losing your home. Find out what to do if your housing association landlord threatens you with eviction.

Buying your home

Could you use the right to aquire to buy your housing association home? Or buy through a home ownership scheme?

Complaining when things go wrong

Is your housing association is slow to act on overflowing gutters, noise nuisance or other complaints? Find out how to make a formal complaint.

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