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Underpayments of housing benefit

This content applies to England

What happens if there is an underpayment of housing benefit.

If the local authority pays too little housing benefit as a result of official error (and the claimant does not contribute to this), the arrears must be awarded no matter how far they go back.[1]

For information about overpayments, see the page on Overpayments of housing benefit.

[1] reg.4 Housing Benefit and Council Tax Benefit (Decisions and Appeals) Regulations 2001 SI 2001/1002.

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