This page is targeted at housing professionals. Our main site is at www.shelter.org.uk

Internal reviews

This content applies to England

This section considers internal reviews; an applicant's right to an internal review, time limits for requesting a review, how to prepare for an internal review, and the internal review procedure.

Right to internal review

The rights that an applicant has to apply for an internal review. 

Time limits for internal reviews

Information on the time limits for internal reviews and options for when the time limit has been missed. 

Preparing an internal review

This section gives a checklist of points to note when preparing an internal review. 

Internal review procedure

Information on the procedure for internal review. 

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