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Statutory protection of deposits

This content applies to England

The statutory requirements for the protection of deposits paid in relation to an assured shorthold tenancy.

Tenancy deposit protection rules

Rules for protecting a deposit received on or after 6 April 2007 in a tenancy deposit protection scheme, including when a tenancy is renewed on or after that date. 

Prescribed information

Full list of prescribed information that must be served on the tenant and any relevant person. 

Time limits for compliance

A landlord or agent must protect a deposit paid by an assured shorthold tenant and provide the prescribed information within the statutory time limit. 

Financial sanctions: section 214 claims

Financial sanctions for not complying with the tenancy deposit protection scheme rules 

Restriction on use of section 21 notice

Restriction on use of section 21 notice if landlord has not complied with the tenancy deposit protection scheme rules 

The approved schemes

Tenancy deposit protection schemes can either be custodial or insurance-backed. 

Dispute resolution

How disputes about the return of the deposit at the end of the tenancy can be resolved. 

Custodial schemes: return of the deposit

Return of the deposit under a custodial scheme, and potential disputes, including in cases of absent or uncooperative landlord or tenant. 

Insurance schemes: return of the deposit

Return of the deposit under an insurance scheme, and potential disputes, including in cases of absent or uncooperative landlord or tenant. 

Change of landlord

The rules governing the return of the tenant's deposit when there has been a change of landlord. 

Protection termination under insurance schemes

When a deposit ceases to be protected under an insurance scheme before the tenancy comes to an end. 

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