This page is targeted at housing professionals. Our main site is at www.shelter.org.uk

Return of the deposit

This content applies to England

Scheme rules about the return of a protected deposit.

Dispute resolution

How disputes about the return of the deposit at the end of the tenancy can be resolved. 

Custodial schemes

Return of the deposit under a custodial scheme, and potential disputes, including in cases of absent or uncooperative landlord or tenant. 

Insurance schemes

Return of the deposit under an insurance scheme, and potential disputes, including in cases of absent or uncooperative landlord or tenant. 

Change of landlord

The rules governing the return of the tenant's deposit when there has been a change of landlord. 

Back to top