Assertiveness: Increasing Your Interpersonal Effectiveness

Applicable to: All UK

Course location:

This course enables delegates to maximise their skills, knowledge and potential through assertive behaviour.

Course contains

  • Being clear about what assertive behaviour is
  • Other behaviours and their effects on us and on others
  • Improving self esteem and confidence
  • Rights and responsibilities
  • Giving clear messages - the words and the body language
  • Techniques
    - Asking for what you want
    - Saying no
    - Receiving criticism
  • Planning support for your next steps

Suitable for

People in all working environments who want to communicate more consistently and improve their relationships and effectiveness.

Enquiry line

Please call 0344 515 1155 or email training@shelter.org.uk

In-house training

We can also run this course in-house. Find out more about in-house training

Prices

  • Concessionary*: £171
  • Standard*: £226
  • Commercial: £304

Details

  • Duration: 1-day
  • CPD: 5
  • Level: Introductory

Dates

Sorry no dates for this venue

For further dates, contact us on 0344 515 1155 or via email.

* VAT is no longer charged on our standard or concessionary rates.