In-house course listings
- Accessing Grants, Loans and Financial Support for Clients
- Action Learning
- Advanced Management Masterclass
- Allocations: Law and Practice
- Assertiveness: for women
- Bankruptcy
- Business Planning
- Challenging homeless decisions for young people
- Child Protection for Housing Workers
- Communication Skills
- Complaints Handling
- Counselling Skills
- Criminal Law and Domestic Violence
- Customer Care and Telephone Skills
- Debt Advice: An Introduction
- Developing Value for Money
- Developing your advising and interviewing skills
- Disability Equality Duty and Housing
- Domestic Violence & Welfare Benefits
- Effective Casework Management
- Effective Note Taking
- Effective Presentations
- Equality and Diversity
- Essential Administration Skills
- Essential Housing Management Law
- Facilitation Skills for Meetings
- Family Law and Domestic Violence
- Family Law and Housing
- Finance for Non-Financial Managers
- Financial Capability for Residents
- Foundation in Housing Law and Advice: Part B
- Good Practice in Tenant Involvement
- HMOs: Protecting Tenants Under the Housing Act 2004
- Homelessness Law and Domestic Violence
- Homelessness Provision Beyond Part VII of the Housing Act 1996
- Homelessness: Multiple Needs and the Law
- Housing and Drugs
- Housing Benefit: Update
- Housing for Older People
- Housing Law for Housing Workers
- Housing, Disability Discrimination and the Equality Act 2010
- How to Obtain a Non-Molestation Order or an Occupation Order under the Family Law Act 1996
- Improving Communication with People with Mental Health Problems
- Introduction to Health and Safety
- Introduction to Housing Related Support and Supporting People
- Introduction to Leasehold and Shared Ownership Management
- Introduction to Mediation Skills
- Introduction to Mental Health
- Introduction to the Housing Health and Safety Rating System
- Leadership skills: releasing your potential
- Letter Writing
- Lone Working
- Managing Aggression and Violence
- Managing Risk in Sheltered Housing
- Managing Through Change
- Managing to Achieve Results
- Managing Volunteers
- Mental Health and Older People
- Mental Health and Welfare Benefits
- Mental Health and Young People
- Motivational Interviewing Skills
- Negotiation Skills
- Negotiation Skills for Debt Collection
- P1E Section 10: Recording Homelessness Prevention and Relief Casework
- Peer Mentoring
- Performance Coaching in the Workplace
- Performance Management in the Not-for-profit Sector
- POVA - Safeguarding Adults
- Problem Solving
- Professional Boundaries
- Psychology of Domestic Violence
- Quality Assessment Framework 2009
- Racial Harassment and Housing
- Recruitment Interview Skills
- Rent Arrears
- Rent Arrears - the Implications and Impact of Welfare Benefit Reform
- Report Writing
- Rights and Remedies for Clients in Debt
- Risk Assessment
- Safeguarding Adults and Children
- Security of Tenure: Introductory
- SMART Support Planning
- Stress Awareness and Coping Strategies
- Students and Housing
- Supporting BME Clients Experiencing Domestic Violence
- Team Development
- Telephone Advice
- Tenancy Deposit Protection Schemes: The Latest Developments
- Tendering for Support and Care Services
- The Children Acts
- The Children Acts: In Practice
- The Prevention of Homelessness
- Tied and Agricultural Tenancies
- Time and Workload Management
- Training Young People in Anger Management
- Understanding Personality Disorders
- Understanding Self-Injury
- Welfare Benefits for 16- to 17-year-olds
- Welfare Benefits for people aged 60+
- Welfare Benefits for People Moving into Work
- Working with People who have Dual Diagnosis
- Working with People with Multiple Needs
- Written Communication with Customers