Problem Solving
Course available: in-house only (on a date and location of your choice)
Duration: 1 day
This course aims to achieve greater efficiency, effectiveness and enjoyment in the workplace by applying a problem solving approach. Participants will be taken through a number of problem solving techniques and then given the opportunity to apply these to their own work situations.
Course contains
- Recognising, clarifying and describing problems
- Questioning techniques to gain insight
- A structured approach to problem solving (the Gerard Egan model)
- Supporting yourself and others
- Team problem solving
- Applying problem solving techniques to real situations
- Anticipating and avoiding problems.
Suitable for
Organisations, managers, teams and individuals.
