All courses by category
- Housing and the Localism Act 2011
- Implementing the Localism Act: dealing with radical change
- Rent Arrears: the implications of Welfare Benefit Reform
- Security of Tenure in Social Housing
- The Children Act after the M & G cases
- Customer feedback
- Developing your advising and interviewing skills
- Family Law and Housing
- Homelessness: Multiple Needs and the Law
- In-house training rates and discounts
- Introduction to Housing Related Support and Supporting People
- Negotiation Skills
- Rent Arrears
- The Children Acts
- The Prevention of Homelessness
- Time and Workload Management
- Welfare Benefits for 16- to 17-year-olds
- Welfare Benefits for people aged 60+
- Benefit Reform and Radical Change
- Housing Benefit: Intermediate
- Housing Benefit: Introductory
- Mortgage Advice: the Prevention of Homelessness
- Welfare Benefits: Introductory
- Welfare Benefits: Refresher
- Welfare Benefits: Update
- Bankruptcy
- Financial Capability for Residents
- Housing Benefit: Update
- Negotiation Skills for Debt Collection
- Rent Arrears - the Implications and Impact of Welfare Benefit Reform
- Rights and Remedies for Clients in Debt
- Welfare Benefits for People Moving into Work
- Assertiveness: Increasing Your Interpersonal Effectiveness
- Training for Trainers
- Assertiveness: for women
- Communication Skills
- Complaints Handling
- Customer Care and Telephone Skills
- Recruitment Interview Skills
- Telephone Advice
- Written Communication with Customers
- Community Care and Housing
- Mental Health and Housing
- Child Protection for Housing Workers
- Housing and Drugs
- Improving Communication with People with Mental Health Problems
- Introduction to Mental Health
- Managing Risk in Sheltered Housing
- Mental Health First Aid
- Mental Health and Older People
- Mental Health and Welfare Benefits
- Mental Health and Young People
- POVA - Safeguarding Adults
- Quality Assessment Framework 2009
- SMART Support Planning
- Safeguarding Adults and Children
- Tendering for Support and Care Services
- Understanding Personality Disorders
- Understanding Self-Injury
- Working with People who have Dual Diagnosis
- Disrepair and Conditions: Inspecting a House
- Housing Conditions: Legal Liabilities and Maintenance
- HMOs: Protecting Tenants Under the Housing Act 2004
- Introduction to the Housing Health and Safety Rating System
- Homelessness Law: Introductory
- Homelessness and Allocations Law: Advanced
- Homelessness: Update
- Housing and Homelessness: An Introduction
- Temporary Accommodation and the Law
- Homelessness Law and Domestic Violence
- P1E Section 10: Recording Homelessness Prevention and Relief Casework
- Assured Shorthold Tenancies
- Harassment and Disrepair: An Introduction
- Landlord and Tenant Law: Introductory
- Private Rented Sector: Harassment and Illegal Eviction
- Tenancy Law: Intermediate
- Essential Housing Management Law
- Introduction to Leasehold and Shared Ownership Management
- Private Rented Sector: A Practical Option?
- Tenancy Deposit Protection Schemes: The Latest Developments
- Tied and Agricultural Tenancies
- Antisocial Behaviour and Harrassment
- Domestic Violence and Housing
- Gypsy and Traveller Law
- Housing Law: update
- Prisoners' Housing Rights
- Allocations: Law and Practice
- Criminal Law and Domestic Violence
- Debt Advice: An Introduction
- Disability Equality Duty and Housing
- Domestic Violence & Welfare Benefits
- Family Law and Domestic Violence
- Housing Law for Housing Workers
- Housing, Disability Discrimination and the Equality Act 2010
- How to Obtain a Non-Molestation Order or an Occupation Order under the Family Law Act 1996
- Psychology of Domestic Violence
- Racial Harassment and Housing
- Students and Housing
- Supporting BME Clients Experiencing Domestic Violence
- Challenging Homelessness Decisions
- Foundation in Housing Law and Advice
- Foundation in Housing Law and Advice: Part B
- Management Skills: The Essentials
- Supporting staff through supervision
- Action Learning
- Advanced Management Masterclass
- Developing Value for Money
- Facilitation Skills for Meetings
- Finance for Non-Financial Managers
- Introduction to Health and Safety
- Introduction to Mediation Skills
- Leadership skills: releasing your potential
- Managing Through Change
- Managing Volunteers
- Managing to Achieve Results
- Peer Mentoring
- Performance Coaching in the Workplace
- Performance Management in the Not-for-profit Sector
- Problem Solving
- Team Development
- Housing Possession Hearings: Practice and Procedure
- Mortgage Possession Proceedings in the County Court
- Security of Tenure: Advanced
- Security of Tenure: Introductory
- Accessing Grants, Loans and Financial Support for Clients
- Counselling Skills
- Equality and Diversity
- Managing Aggression and Violence
- Motivational Interviewing Skills
- Professional Boundaries
- Risk Assessment
- Working with People with Multiple Needs
- Project Management
- Business Planning
- Effective Casework Management
- Effective Note Taking
- Effective Presentations
- Essential Administration Skills
- Good Practice in Tenant Involvement
- Letter Writing
- Lone Working
- Report Writing
- Stress Awareness and Coping Strategies
