Effective Communication

Price: £69 (excluding VAT)

Quantity:

Communication - e-training course

The way you communicate can affect every aspect of your work. To make an impact on your business, and to achieve business goals, communicating effectively is key.

This course helps you master the aspects of communication that will make you successful in your organisation: how to listen, how to present and how to write reports.

It enables you to: 

  • Interact more effectively with colleagues, customers and suppliers by developing your listening skills
  • Deliver professional and effective presentations that engage your audience and ultimately help you achieve your objectives
  • Plan, structure and write compelling business reports that put your point across and support your case
  • Improve your ability to understand other people’s needs and develop the effectiveness with which you present your ideas.

Course contains:

  • Effective listening skills
    - What is listening?
    - What are the stages of listening?
    - What makes a good listener?
    - What are the barriers to listening?
  • Presentation skills
    - What is a presentation?
    - What is preparation and planning?
    - What is the best structure to use?
    - How do I deliver effectively?
    - How should I use visual aids and notes?
  • Business report writing
    - What is a report?
    - What is preparation?
    - How should my report be structured?
    - What should my report look like?
    - How should I review my written work?

Suitable for:
People at all levels in any working environment who want to communicate more consistently and effectively.
£69 (excluding VAT)

Duration: 4 hours

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