Identify your own negotiation style to help you improve, handle difficult situations when they arise and get the results you want.

This course enables you to:

• Explore situations and find solutions that are acceptable to both parties
• Plan all your negotiations effectively
• Use constraints and variables to reach an acceptable conclusion for both parties
  
• Deal with the difficult situations and people you will encounter when negotiating
• Understand and avoid some of the common traps you might come across in your negotiations
• Understand how to prepare in a way that will ensure the best result for you
• Learn when not to negotiate and say 'no'!
  

Course contains:

• Understanding negotiation
  - What is the aim of negotiation?
  - What is effective negotiation?
  - What are the principles of negotiating?
  - Who is involved in negotiation?
  
• Techniques and strategies
  - How should I handle negotiation successfully?
  - How should I use constants and variables?
  - How do I use trading concessions?
  - What negotiation styles are there?
  - What other strategies are involved?
  
• Difficult situations
  - How do I handle objections?
  - How do I deal with an awkward negotiator?
  - How can I recognise and resolve conflict?
  - What are some of the common traps in negotiating?
  - When should I not negotiate?
  
• Planning to negotiate
  - How do I get ready to negotiate?
  - How do I prepare for a successful negotiation?
  - How should I behave during a negotiation?
  - What should I do once I have come to an agreement?

Suitable for:
Anyone who negotiates with suppliers, partners or clients.