Contact us

Get housing help and advice
Contact Shelter's free housing advice helpline on 0808 800 4444 (calls are free from UK landlines and main mobile networks).

Get supporter information

  • Telephone our Supporter Helpdesk on 0300 330 1234 from Monday - Friday 9am-5pm (excluding bank holidays). Calling this number will cost you less than a local rate call.
  • Fax us on 0344 515 2973. (Please don't use this number for housing enquiries.)
  • Email

Main Switchboard 0344 515 2000 (9-5.30 Mon-Fri) – Please note we cannot give housing advice on this number.

Shelter Head Office
88 Old Street

Shelter Scotland
4th floor, Scotiabank House
6 South Charlotte Street

Media Enquiries: visit the media centre for contact details and media briefings.

Donate to Shelter
Visit our donation page.
You can also donate unwanted goods to Shelter shops.

Make a corporate enquiry
To discuss how your company could work with Shelter please email

For any general enquiries please email and your request will be forwarded to the correct department.