Your donations make a difference

You can make a difference for the 120,000 children homeless this Christmas

This Christmas, 120,000 children in Britain will be homeless. Hidden away in hostels; sharing kitchens and bathrooms with strangers. Sharing a bedroom with the rest of their family.

This is no way for anyone to spend Christmas.

Children that are homeless are more likely to be in poor health, and more likely to suffer mental health problems. Our children don’t deserve this.

You can help to make a change. Your donation could make the difference between a hostel and a home.

Donate to Shelter

Your help is needed now, as much as ever.

Think you know what homelessness means?

Until calling Shelter Nigel didn’t realise he and his boys were homeless. This is the struggle to find normality in a single B&B room.

Nigel Ings

Nothing beats spending Christmas at home

Our own past Christmases may not have always gone perfectly, but at least they were spent at home.

Xmas at Home

How Shelter brings Christmas to Bristol

Every year, Shelter hosts a party for families who’ve used our service, to help them remember Christmas for the right reasons.

Xmas Bristol

Our Vision

We strive every day to give people the help they need, and we campaign relentlessly to achieve our vision of a safe, secure, affordable home for everyone.

We’re here for you

No-one needs to face bad housing or homelessness alone. Last year over 5 million people turned to Shelter for advice.

Phone advice

3,300

unique callers to our helpline each week

Our free national helpline is available 365 days a year and provides expert housing advice to anyone struggling with problems related to housing and homelessness.

Personal advice

67%

of people we saw, kept their home thanks to our advice

We have advice centres up and down the country so people can get face-to-face support from one of our housing experts.

Online advice

4,000

people sought help through our live chat advice last year

Our website provides over 400 pages of advice on housing, homelessness and related issues - featuring videos, audio guides and other tools to help give straight-forward support. In 2015 we launched a live chat advice service, offering real-time online help from our trained advisers.

Today's donations

How your money is spent

For every £1 you donate, 79p goes towards helping people struggling with bad housing and homelessness. And for every £1 we spend on fundraising, we raise another £3.80 to put back into our services.

79%

  • 79% spent on helping people through advice, support and campaigning  
  • 21% spent on fundraising