You can make a difference for the thousands of families facing homelessness
150 families are made homeless in Britain every day. Shelter’s services are doing all they can to ensure everyone has a place to call home. Our helpline is open 365 days a year and offers advice and support to anyone facing homelessness.
But, with so many families becoming homeless the number of calls to our helpline from people in need of emergency accommodation has risen by 7,244 in the past year alone. That’s a rise of 10%.
More than four million families are one missed pay cheque away from losing their home. We need to be there to answer their call, but to do that we need your support.Donate to Shelter
We strive every day to give people the help they need, and we campaign relentlessly to achieve our vision of a safe, secure, affordable home for everyone.
We’re here for you
No-one needs to face bad housing or homelessness alone. Last year over 5 million people turned to Shelter for advice.
unique callers to our helpline each week
Our free national helpline is available 365 days a year and provides expert housing advice to anyone struggling with problems related to housing and homelessness.
of people we saw, kept their home thanks to our advice
We have advice centres up and down the country so people can get face-to-face support from one of our housing experts.
people sought help through our live chat advice last year
Our website provides over 400 pages of advice on housing, homelessness and related issues - featuring videos, audio guides and other tools to help give straight-forward support. In 2015 we launched a live chat advice service, offering real-time online help from our trained advisers.
How your money is spent
For every £1 you donate, 79p goes towards helping people struggling with bad housing and homelessness. And for every £1 we spend on fundraising, we raise another £3.80 to put back into our services.
- 79% spent on helping people through advice, support and campaigning
- 21% spent on fundraising