Your donations make a difference

You can make a difference for the 124,000 children homeless this winter

This winter, 124,000 children in Britain are homeless. Hidden away in hostels; sharing kitchens and bathrooms with strangers. Sharing a bedroom with the rest of their family.

Children that are homeless are more likely to be in poor health, and more likely to suffer mental health problems. Our children don’t deserve this.

You can help to make a change. Your donation could make the difference between a hostel and a home.

Donate to Shelter

Your help is needed now, as much as ever.

Our Vision

We strive every day to give people the help they need, and we campaign relentlessly to achieve our vision of a safe, secure, affordable home for everyone.

We’re here for you

No-one needs to face bad housing or homelessness alone. Last year over 5 million people turned to Shelter for advice.

Phone advice


unique callers to our helpline each week

Our free national helpline is available 365 days a year and provides expert housing advice to anyone struggling with problems related to housing and homelessness.

Personal advice


of people who sought help with their financial situation saw an improvement

We have advice centres up and down the country so people can get face-to-face support from one of our housing experts.

Online advice


people sought help through our live chat advice last year

Our website provides over 400 pages of advice on housing, homelessness and related issues - featuring videos, audio guides and other tools to help give straight-forward support. In 2015 we launched a live chat advice service, offering real-time online help from our trained advisers.

Today's donations

How your money is spent

For every £1 you donate, 79p goes towards helping people struggling with bad housing and homelessness.



  • 79% spent on helping people through advice, support and campaigning  
  • 21% spent on fundraising