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Help from the council

Our guides explain how to get help from the council if you're homeless now or worried you could be homeless in the next 2 months.

How to get emergency housing from the council

Guide to homeless help from the council

Homeless help for private tenants facing eviction

How to ask for help if you're sofa surfing

Rules about who the council must help

Who qualifies for housing when homeless

What is priority need?

Homeless help for 16 and 17 year olds

EU citizens: Help from the council if you're homeless

How the council can help

Homeless assessments and personal housing plans

Temporary housing when homeless

Final offers of housing when homeless

Legal words and what they mean

The council might use some of these words when you ask for homeless help.

Threatened with homelessness

Legally homeless

Intentionally homeless

Local connection

Eligible for assistance

Habitual residence

Places to stay in an emergency

You may be able to contact some of these places yourself. Or you may need to be referred by a council or a charity.

Get a place if you're homeless and on the streets

Women's refuges


Night shelters

Emergency options for homeless 16 to 25 year olds

Advice for different groups

People at risk of domestic abuse

People who have been in prison

Refugees and people fleeing war in Ukraine

People seeking asylum


Gypsies, Roma and Travellers

Disabled people and people with health conditions

Get practical help if you're on the streets

Last updated: 6 January 2022

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