Universal credit timetable

Universal credit is being introduced in stages across the UK. Find out if it is available in your area.

Roll-out from 2013 to 2017

Universal credit is being introduced in stages.

In many areas it has been introduced for single jobseekers only - this is sometimes described as a 'live service' area. 

In other areas, the full digital service has already been introduced. All new working-age benefit claims in these areas are for universal credit. 

Find out more about the 'live service' and 'full service' from Gov.uk 

Full digital roll-out during 2018

From 1 January 2018 you can only make a new claim for universal credit in a full digital service area.  

Check whether you can claim universal credit in your area

If you're already getting universal credit in a 'live service' area then your claim will continue and you'll be transferred to the full digital service when it comes to your area. 

Once an area offers the full digital service, all new working-age benefit claims in that area will be for universal credit.

The Department of Work and Pensions (DWP) expects the full digital service to be rolled out by December 2018.  

Transfer from other benefits from 2019 

Once the full digital roll-out is complete, the DWP will start moving claimants of JSA, ESA, income support, housing benefit and tax credits over to universal credit.

If you're already getting one of these benefits, you'll probably be transferred onto universal credit between 2019 and 2022.

Jobcentre Plus will tell you when this is going to happen.

Last updated 21 Dec 2017 | © Shelter

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