This page is targeted at housing professionals. Our main site is at www.shelter.org.uk

General information for advisers

This content applies to England & Wales

Information to assist advisers in identifying whether a case should be started in the county court or in the High Court.

The main focus of this section is on county court practice and procedure, as this is the relevant court for the type of housing cases that advisers are likely to be dealing with. However, this section also contains information to assist advisers in identifying whether a case should be started in the county court or in the High Court (in which case the client should be referred to a specialist adviser), as appropriate. The section looks at lay representation rights, issues of conduct (including what to wear and how to address the court) and what the client should take to court. It also examines the type of evidence that may be used in the proceedings and the way in which a client can appeal against a decision if s/he is not happy with the outcome of the case.

Information about the structure of the civil court system is covered in the section on Courts' structure. Information about court costs and the ways in which a client can finance her/his case is contained in the section on Costs.

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