This page is targeted at housing professionals. Our main site is at www.shelter.org.uk

Qualifying and eligible persons

This content applies to England

Categories of eligible and ineligible applicants, and local authorities' power to determine who can qualify for an allocation.

Qualifying persons

A local authority can decide which ‘classes of person’ can qualify for an allocation of accommodation under its scheme. 

Categories of ineligible persons

The categories of applicants who may be ineligible for an allocation. 

Investigations into immigration status

Rules that local authorities should follow when investigating immigration status. 

Decisions on eligible and qualifying persons

How notification of decision should be served, whether an applicant can make a fresh application and how to request a review. 

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