This page is targeted at housing professionals. Our main site is at www.shelter.org.uk

Neighbour nuisance

This content applies to England

Outline of the types of action that might constitute harassment or antisocial behaviour, and explanation of the courses of action and legal remedies that may be available to an occupier.

Antisocial behaviour legislation

Specific legal remedies available to occupiers experiencing antisocial behaviour and harassment that is not intended to force the occupier to leave her/his accommodation. 

Harassment by someone in the community

Actions not intended to force the occupier to leaver her/his home, but that cannot be tolerated 

Identifying the nature of the problem

How to identify the nature of the dispute or problem. 

Offences involving violence

Legal remedies available in the case of offences involving violence against persons or property. 

Local authorities and environmental nuisance

Legal remedies available in cases of environmental nuisance. 

Negotiation and mediation

The role negotiation or mediation can play in addressing a problem. 

How an occupier can deal with antisocial behaviour

Steps that can be taken to tackle a problem, including reporting the matter to the landlord and/or the police, collecting evidence, and the role residents' groups can play. 

Housing and legal options for occupiers experiencing antisocial behaviour

The various courses of action that may be available to people experiencing harassment, illegal eviction and/or antisocial behaviour, looking at which course of action is most appropriate in different circumstances. 

Community trigger and remedies

Details about the community trigger for victims of persistent anti-social behaviour, and the community remedy for victims of low-level crime and anti-social behaviour. 

Community protection notices

Community protection notices (CPN) can be issued against perpetrators of persistent antisocial behaviour. Failure to comply can lead to a fixed penalty notice, remedial action or a court order. 

Injunctions to prevent nuisance or annoyance

Injunctions in the context of antisocial behaviour; what an injunction is in general; and the specific types of injunction relevant to cases of antisocial behaviour. 

Criminal behaviour orders

Criminal behaviour orders (CBOs) are aimed at tackling serious and persistent antisocial behaviour and can lead to imprisonment and eviction. 

Injunctions against gang related violence

Injunctions specifically aimed at dealing with 'gang related' violence and drug dealing activity. 

Orders to close premises

Closure of premises associated with nuisance or disorder. 

Legal powers to deal with criminal antisocial behaviour

An outline of the most commonly used statutes designed to protect the public from antisocial behaviour, harassment, and related offences. 

Antisocial behaviour grounds

The possession procedure for secure and assured tenancies on grounds of antisocial behaviour. 

Social landlord's failure to take action

Options if a social landlord fails to take action following complaints about antisocial behaviour or the action taken is unsatisfactory. 

Social landlords response to ASB complaints

Good practice in dealing with perpetrators of antisocial behaviour. 

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