This page is targeted at housing professionals. Our main site is at

What the payment of rent covers

This content applies to England

Rent is a regular payment to a landlord by an occupier for the use of premises and may include water or service charges under the tenancy agreement.

Definition of rent

Although rent is not defined in any of the Rent or Housing Acts, rent has been held in the courts to be a regular, contractual payment, which a landlord is entitled to receive from a tenant in return for the tenant's use and occupation of premises.[1]

Rent can be defined as the total amount paid to a landlord by an occupier in return for use and occupation of accommodation. Although it is not essential for rent to be paid in order to create a valid tenancy, most landlords are likely to ask for rent. Those tenants and licensees who do not pay rent will have very limited security of tenure.

Rent can be inclusive of other charges, such as maintenance. If a tenancy agreement defines the rent as inclusive of items like service charges, then the charges and the 'net rent' will be defined as the rent. If there is a distinct, separate obligation in the tenancy agreement for charges such as water rates to be paid, then it is likely that arrears of these rates could not be considered arrears of rent.[2]

By 31 December 2016, all final customers of district heating, district cooling, and communal heating and hot water systems will have to be provided with individual meters and actual consumption bills by their heat suppliers – see What the payment of rent covers for more information about the requirement for individual meters.

It is the tenant's obligation to make sure that the landlord receives the rent. If the landlord refuses to accept rent, then it is advisable for the tenant to keep the rent in an interest accruing account marked 'rent'. The tenant should then make regular attempts to pay the rent to the landlord.

Tenancy agreement

When the tenancy agreement provides for the payment of additional charges, such as water charges, service charges and council tax, as part of the rent or in consideration for use of the property, then such charges can be classified as rent.[3] In some agreements the 'basic' rent may be described as the net rent and the full payment including other charges as the gross rent.

Where the tenancy agreement makes no express provision for the payment of additional charges as rent (or for use of the property) the tenant may be able to argue that they are not rent.[4]

Service charges

Where the rent contains an element for the payment of service charges a tenant can challenge the reasonableness of the level of the service charge on application to First-tier Tribunal (Property Chamber).[5] For more information see the pages Statutory control of service charges and Challenging service charges.

Water charges

A tenancy agreement may set out that the tenant pays water charges to the landlord as part of the rent. Many local authority and private registered providers of social housing landlords enter into an agreement with a water company to collect the water and sewage charges from their tenants (who don't have water meters).

However, under the water resale rules [6] the amount that a landlord water re-seller can pass on to its tenants is capped. The courts held that the amounts that a local authority had charged its tenants for the supply of water exceeded the maximum charge permissible and that the tenants were entitled to a refund.[7] Additionally, tenants in such a situation could have a defence to a possession claim brought on the ground of rent arrears.

On the basis of the differently worded commercial agreement between the local authority/landlord and water company, the courts distinguished other cases from the decision above and held that the local authority/landlord was merely an agent of the water utility company and had not breached the terms of water resale rules.[8]

[1] Dudley Metropolitan BC v Bailey (1990) 22 HLR 424.

[2] Unified Scientific Holdings Ltd v Burnley [1978] AC 904.

[3] for eg see Escalus Properties Ltd v Robinson [1996]; Sidney Trading Co v Finsbury Corp [1952] 1 All ER 460.

[4] Dudley MBC v Bailey (1990) 22 HLR 424.

[5] eg see Cardiff Community Housing Association Ltd v Kahar  [2016] UKUT 279 (LC).

[6] see Water Resale Order 2001 and Water Resale Order 2006, made under s.150 Water Industry Act 1991.

[7] The Mayor & Burgesses of the Royal Borough of Kingston-Upon-Thames v Moss [2020] EWCA Civ 1381; Jones v Southwark LBC [2016] EWHC 457 (Ch).

[8] Rochdale Boroughwide Housing Ltd v Izevbigie (2017) EWHC 790 (CH); Rochdale BC v Dixon [2011] EWCA Civ 1173; Lambeth LBC v Thomas(1997) 30 HLR 89.

Back to top