How to check universal credit payments for a single person
Guide for professionals
Check the universal credit statements
Check your client's universal credit (UC) statements to find out how their UC was calculated for each assessment period.
The universal credit statement
Universal credit is calculated based on monthly assessment periods. When the Department for Work and Pensions (DWP) authorises a payment of UC the claimant is sent a statement setting out how much they will be paid for that period. The payments usually occur 7 days after the end of each assessment period, with the statement sent a few days before.
Each UC statement sets out:
the total payment a claimant will receive for that monthly assessment period
the different elements of UC the claimant is entitled to that make up the award
the deductions being made from the award
Where to find the statement
A claimant can sign in to their online journal to:
find out information about their claim
submit any new information to the DWP and inform them of any change of circumstances
request a reconsideration of any UC decision
download copies of their past statements
Claimant's can see their statements for the last 6 months from their online account. Claimants can access their account on the sign in to your universal credit account page on the Gov.uk website.
A claimant's online journal is private information, and they should never share their password with you or anyone else.
Ask for your client's permission to look at their online statement on their phone, or get them to print their statements. You might need to ask them to send you screenshots if you are not with them in person.
More information
Find out more about universal credit payments on Shelter's website.
Claimants can access their account on the sign in to your universal credit account page on the Gov.uk website.
Last updated: 23 December 2025