We need you to call Ludlow Thompson

Thousands of Shelter supporters have contacted Ludlow Thompson's head office to demand that it stamps out discrimination against renters on housing benefit.

Ludlow hasn't responded to a single message. Now we're ramping up the pressure. We need you to call Ludlow Thompson directly and help us force the issue. If enough of us ring and flood the phone lines, Ludlow Thompson won't able to ignore us.

What can you do?

1

Read our key messages
Talking points for your call

2

Call Ludlow Thompson
000 0000 0000

3

Tell us what was said
We’ll help force change

Step 1: Read our key messages

Thank you for joining the fight against housing benefit discrimination. A short, simple phone call is all it takes. We've put together some talking points that you can use in your phone call below.

Talking points for Ludlow Thompson

  • I’ve heard that Ludlow Thompson bans renters on benefits, even when they can afford the rent
  • this is totally unacceptable, and pushes people closer to homelessness
  • what are you doing to stamp this discrimination out?
  • please pass the message on to your head office that they need to reply publicly and show how Ludlow has taken clear steps to end this practice

If the agent denies that Ludlow Thompson discriminates against renters on housing benefit, then say that Shelter’s investigation suggests it does, thank them and politely hang up.

Step 2: Call Ludlow Thompson

Once you know what to say, give Ludlow Thompson a call. Its number is 000 0000 0000.

Important: Our investigation has shown that nine out of 10 Ludlow Thompson branches discriminate against people on housing benefit. It is very much in the wrong and you can refer back to our findings.
Call Ludlow Thompson

Step 3: Tell us what was said

To put maximum pressure on the company to end prejudice against renters on benefits, we need to know how it responded.

You can feedback and tell us what it said below.

Tell us what they said

Why is our campaign so important?

We believe that Ludlow Thompson, the high street letting agent, is pushing people closer to homelessness.

It appears to be banning people on housing benefit (also known as ‘DSS’) from homes it lets. This prejudice leaves many renters unable to access homes, even when they can afford the rent.

Ludlow Thompson is not the only culprit, though our investigation has shown it to be one of the worst offenders.

It’s totally unjustified and could be unlawful. Women and disabled people are more likely to be receiving housing benefit, so are disproportionately affected by this practice.

Ludlow Thompson denies it’s company policy, but our investigation found that it was a policy in nine out of 10 of its branches. This suggests that it thinks it’s acceptable to treat people on benefits differently.

Thousands of Shelter supporters have contacted Ludlow Thompson’s head office, by email and Twitter, to ask it to stamp out this practice for good. But it hasn't responded to a single message.

It’s time to ramp up the pressure, by calling directly. We need to tell Ludlow that we won’t stand for discrimination against renters on housing benefit.

If enough of us call its branches, it will have to change its behaviour. This will give thousands a fairer chance of finding a place to live. It will also send a signal to other agents that housing benefit discrimination is unacceptable.

1

Read our key messages

2

Call Ludlow Thompson

3

Tell us what was said