Urban Rush FAQ
What is Urban Rush?
Starting at the Queen Elizabeth Olympic Park in Stratford and finishing in Putney, Urban Rush is a unique 15-mile run across the capital.
What support can I expect from Shelter?
Once you register, we'll be in touch regularly with training advice, fundraising support and information about Shelter. And on the day itself, you'll get a race t-shirt, a post-race reception and plenty of encouragement!
How do I train for Urban Rush?
Think half-marathon – plus a wee bit more! Take a look at our training page for hints, tips and full training programmes.
How long does it take, and do I have to run?
Yes, it’s a run – but the event is open to people of all abilities. How long it takes depends on your level of fitness and approach. We expect a range of times, between 1 hour 45mins and 3 hours 30mins.
Are the roads closed?
No, but the course will be extremely well marshalled. Both traffic and pedestrian management programmes will be in place (meaning no one will get in your way!).
Will I get lost?
No – the route is fully marked, and there will be marshals on hand throughout.
What happens if I need to pull out before the event?
If you have a health issue or an injury that prevents you from running, or could make it dangerous for you to take part, we'd ask you not to sign up for Urban Rush. If you develop an injury or health issue after signing up, please contact us immediately on 0344 515 1190 or email@example.com.
What happens if I need to pull out during the event?
If you feel unwell during the event, please do not continue. There will be marshals and first aid personnel at designated points to assist anyone who needs to stop.
Are there drink stations during the event?
Yes. There are several drink stations, and we ensure there are plenty of fluids available for runners at the finish.
What facilities are there for changing and storage?
Changing facilities are limited, so if possible, arrive in your running gear. We will transport all your equipment and bags to the finish line in Putney.
How do teams work?
Teams are made up of four runners, and their total time is recorded as the team's time. That means it's vital that all team runners finish.
Can I replace team members after registration is complete?
Yes – but you must let us know in advance, as we need to have all runners registered. The deadline for making changes to your team is Monday 24 September 2018. Please confirm any changes by calling us on 0344 515 1190, or emailing firstname.lastname@example.org.
When do I pay the registration fee?
The registration fee is paid upfront when you sign up for Urban Rush. Please note, this fee is non-refundable.
I want to fundraise online. How do I do this?
It’s really easy – you can set up your fundraising page here.
How do I make the most of my online fundraising?
The sooner you set it up, the better! And personalising your page can make a big difference too. Include images of yourself, and details of why you are taking part.
How much money do I have to raise, and when by?
If you are taking part as an individual, we ask for a £229 sponsorship pledge (plus registration fee). For a team of four, we ask for £799 sponsorship (plus registration fee).
Not reaching your sponsorship pledge impacts on what Shelter can achieve, so please ensure you are confident in reaching this pledge before signing up for Urban Rush.
The deadline for sending in your sponsorship money is six weeks after the event.
I have cash and cheque donations – how do I send these in?
Cash donations should be paid into your own account, then you can make the equivalent donation to your online fundraising page – or write a cheque and send it to us.
All cheques should be made payable to 'Shelter’, and sent to:
Shelter (Urban Rush), 88 Old Street, London, EC1V 9HU.
If you’re sending a cheque to us, please include a note stating your full name, address, and a reference to Urban Rush.
My employer offers match giving. How do I send this to you?
You'll need to agree this with your employer in advance. After the event, confirm the amount you've raised with them and they'll organise for the money to be sent to Shelter. Make sure they give your full name and a reference to Urban Rush to ensure the money is correctly attributed to you.