Urban Rush London FAQ
What is Urban Rush?
Starting at the Queen Elizabeth Olympic Park in Stratford and finishing in Putney, Urban Rush is a unique 15-mile run across the capital.
Once you register, we'll be in touch regularly with training advice, fundraising support and information about how your fundraising helps us support families facing homelessness. And on the day itself, you'll get a race t-shirt, finisher’s medal, a post-race reception with free sports massage, and plenty of encouragement from Shelter volunteers cheering you on along the way!
Yes, it’s a run – but the event is open to people of all abilities. How long it takes depends on your level of fitness and approach. We expect a range of times, between 1 hour 45mins and 3 hours 30mins.
Think half-marathon – plus a wee bit more! Take a look at our training page for hints, tips and full training programmes.
On the day
The event starts at 9am, registration will be open from 8am. Please note this is subject to change and final timings will be confirmed one month before the event.
Yes. There are several drink stations, and we ensure there are plenty of fluids available for runners at the finish.
Changing facilities are limited, so if possible, arrive in your running gear. We will transport all your equipment and bags to the finish line in Putney.
As a unique cross-city urban run, the roads will not be closed, but the course will be extremely well marshalled. Both traffic and pedestrian management programmes will be in place.
No – the route is fully marked, and there will be marshals on hand throughout.
We strongly discourage the use of headphones while taking part in the event. As this is not a closed road event there will be other road users along the route and runners need to be mindful of this and remain alert at all times. We cannot be responsible for accidents which occur where the runner is wearing headphones.
T-shirts and running numbers will be available to pick up at registration on the day of the event.
If you prefer cheering to running, then get involved as a volunteer! Shelter are looking for enthusiastic people to volunteer at various points along the route at Urban Rush. For more information, please email email@example.com.
What to do if you can no longer attend
If you have a health issue or an injury that prevents you from running, or could make it dangerous for you to take part, we'd ask you not to sign up for Urban Rush. If you develop an injury or health issue after signing up, please contact us immediately on 0344 515 1190 or firstname.lastname@example.org.
If you feel unwell during the event, please do not continue. There will be marshals and first aid personnel at designated points to assist anyone who needs to stop.
Registration and teams
Teams are made up of four runners, and their total time is recorded as the team's time. That means it's vital that all team runners finish.
Yes – but you must let us know in advance, as we need to have all runners registered. The deadline for making changes to your team is Monday 23 September 2019. Please confirm any changes by calling us on 0344 515 1190, or email@example.com.
The registration fee is paid upfront when you sign up for Urban Rush. Please note, this fee is non-refundable and non-transferable.
When you enter online you'll receive an automated email from our booking system confirming your entry. You will receive email updates add race day information from Shelter as race day approaches.
Entries will close approximately 3 weeks before the event or when the event is full.
If you refer a friend for Urban Rush you'll both receive £10 off your registration fees.
In order to receive the rebate, you must both take part in the event and have hit the minimum sponsorship target of £229 by the deadline.
Please get in touch with firstname.lastname@example.org after the event to be issued the £10 rebate. The deadline to receive the rebate is Friday 22 November 2019.
Fundraising and finances
It’s really easy – you can set up your fundraising page here.
The sooner you set it up, the better! And personalising your page can make a big difference too. Include images of yourself, and details of why you are taking part. We’ll provide you plenty of information on Shelter’s impact, so you can explain how your fundraising helps provide urgent help for the thousands of families struggling with homelessness and bad housing across the country.
If you are taking part as an individual, we ask for a £229 fundraising commitment (plus registration fee). For a team of four, we ask for £799 sponsorship (plus registration fee).
You can find plenty of advice on how to meet your fundraising commitment on our fundraising tips page.
Not reaching your fundraising commitment impacts on what Shelter can achieve, so please ensure you are confident in reaching this before signing up for Urban Rush. The deadline for sending in your sponsorship money is six weeks after the event.
Cash donations should be paid into your own account, then you can make the equivalent donation to your online fundraising page – or write a cheque and send it to us.
All cheques should be made payable to 'Shelter’, and sent to:
Shelter (Urban Rush), 88 Old Street, London, EC1V 9HU.
If you’re sending a cheque to us, please include a note stating your full name, address, and a reference to Urban Rush.
You can find full guidance on paying in your donations here.
You'll need to agree this with your employer in advance. After the event, confirm the amount you've raised with them and they'll organise for the money to be sent to Shelter. Make sure they give your full name and a reference to Urban Rush to ensure the money is correctly attributed to you.
You can find full guidance on matched giving here.