Housing factsheets

Download or print housing factsheets. They are in PDF format and have useful information for dealing with common housing problems.

Homelessness

• Applying as homeless (February 2023)

• Applying as homeless: council inquiries (June 2022)

• Applying as homeless: flowchart (April 2021)

• Applying as homeless: intentional homelessness (February 2023)

• Applying as homeless: local connection (February 2023)

• Applying as homeless: offers of accommodation (July 2021)

• Applying as homeless: immigration and residence rules (February 2023)

• Applying as homeless: priority need (February 2023)

• Applying as homeless: suitable accommodation (July 2021)

• Applying as homeless: tips on temporary accommodation (July 2021)

• EEA nationals homelessness rules (April 2022)

• Help for care leavers 18+ (July 2021)

• Homelessness: 16 and 17 year olds (July 2021)

• Homelessness: Young people 18+ (July 2021)

• Personal housing plans (July 2021)

Housing options

• Asylum support (April 2022)

• Domestic abuse: housing options (July 2021)

• Domestic abuse: refuges (July 2021)

• Going on the council waiting list (July 2021)

• Right to rent checks (June 2022)

• Students and private renting (July 2021)

Benefits

• Bedroom tax (May 2022)

• Discretionary housing payments (July 2021)

• Universal Credit: housing costs for renters (July 2021)

Repairs and safety

• Is your home fit to live in? (September 2021)

• Gas safety (April 2021)

• Private tenants: smoke and carbon monoxide alarms (April 2021)

• Responsibility for repairs (July 2021)

• Taking action on repairs (July 2021)

• Energy support and safety advice (July 2025)

Eviction

• Advice and representation in court (July 2021)

• Breathing space: get more time to deal with rent arrears (July 2021)

• Does your landlord need a court order to evict you? (July 2021)

• Harassment by a private landlord (July 2021)

• Illegal eviction by a private landlord (July 2021)

• Mental health crisis moratoriums (June 2022)

• Possession proceedings: being evicted by bailiffs (July 2021)

• Possession proceedings: court powers (July 2021)

• Section 21: accelerated proceedings (July 2021)

• Section 21: defences (February 2022)

• Section 21: restrictions (July 2021)

Renting

• Discrimination in private renting (July 2021)

• How you can end your tenancy (July 2021)

• Is your home an HMO? (April 2021)

• Mutual exchange (July 2021)

• Protecting your tenancy deposit (July 2021)

• Succession: your housing association tenancy (July 2021)

• Taking in a lodger: money matters (July 2021)

• Taking in a lodger: your obligations (July 2021) 

Mortgages and debt

• Breathing space: get more time to deal with rent arrears (July 2021)

• How to deal with priority debts (January 2021)

• Mental health crisis moratoriums (June 2022)

• Mortgage arrears: get time to sell (November 2022)

• Mortgage payment problems (July 2021)

• Guide: Are you worried about your mortgage? (October 2023)

• Rent arrears and bankruptcy (December 2021)

• Where to get help with debt (August 2021)