Get housing help and advice
Contact Shelter's free housing advice helpline on 0808 800 4444 (calls are free from UK landlines and main mobile networks).
- Visit the Get Advice section of this website for help online.
- Start a live chat with us online
- Live chat is not available right now. Please check again between 9 am - 5 pm Monday to Friday.
- Phone or visit a Shelter advice centre near you.
Get supporter information
- Telephone our Supporter Helpdesk on 0300 330 1234 from Monday - Friday 9am-6pm (excluding bank holidays). Calling this number will cost you less than a local rate call.
- Fax us on 0344 515 2973. (Please note we cannot give housing advice on this number.)
- Email firstname.lastname@example.org
Main Switchboard 0344 515 2000 (9-5.30 Mon-Fri) – Please note we cannot give housing advice on this number.
Shelter Head Office
88 Old Street
4th floor, Scotiabank House
6 South Charlotte Street
Media Enquiries: visit the media centre for contact details and media briefings.
Donate to Shelter
Make a corporate enquiry
To discuss how your company could work with Shelter please email email@example.com.
For any general enquiries please email firstname.lastname@example.org and your request will be forwarded to the correct department.