Our impact

Last year, we gave information, support and advice to millions of people facing homelessness or experiencing housing issues. And we won’t stop until there’s a safe, secure and affordable home for everyone.

We helped millions of people in 2016/17, facing the following issues:

24% of people had issues with their tenancy or landlord

20% of people needed to find somewhere to live

19% of people needed assistance with homelessness

18% of people were facing eviction

12% of people had financial issues