What we do

Shelter helps millions of people every year struggling with bad housing or homelessness – and we campaign to prevent it in the first place.

We’re here so no one has to fight bad housing or homelessness on their own
Read more about what Shelter does »

If you need advice you can find it online, or you can contact us on:

0808 800 4444

For non-housing related queries:
0300 330 1234 info@shelter.org.uk

We help

Shelter gives practical housing advice and support online, in person and by phone. Our expert advisers give free, confidential advice 365 days a year, helping with everything from mortgage arrears to finding a place to sleep. Get advice here »

We campaign

We campaign to tackle the root causes of the housing crisis so that, one day, no one will have to turn to us for help. Because we help millions with housing problems every year, we know better than anyone what issues people are dealing with. Join our campaigns here »

We train

We advise and train people working in the housing sector on everything from giving advice to housing law. Our courses help set good practice, equipping others to better help people facing homelessness. See our training courses here »