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Find out where to get the right advice

Emergency helpline

Use our helpline if you:

  • are homeless

  • have nowhere to stay tonight

  • are worried about losing your home in the next two months

  • are at risk of harm or abuse in your home

Talk to us

Online housing advice

Use our online advice if you:

  • want a quick answer

  • want to find out your housing rights

  • want to find out your next steps

Find your answer


Use our online chat if you:

  • can't find what you need on our housing advice pages

  • need help to take your next step

  • don't want to call us

Chat online

Local services

Find out more about local Shelter services.