How we spend your money
Last year, our supporters helped us raise an incredible £36,928,000 in voluntary income.
For every £1 you donate:
Our 2017/18 annual report
Our annual report shows the different ways weʼve helped over the past financial year. It details how weʼve made progress against our strategic aims, how Shelter is organised and how weʼve funded our work.
Our promise to you
Our supporter charter is a series of pledges from us to you. It outlines exactly what you can expect from Shelter.
Because we’re committed to fair, honest and open fundraising, we are a member of the Institute of Fundraising and follow their Codes of Fundraising Practice
Itʼs also very important to us that our face-to-face fundraisers follow the guidelines set out by the fundraising regulator. These include:
- having legible identification that’s prominently displayed
- identifying and terminating conversations with potentially vulnerable members of the public
- never deliberately misleading or confusing a member of the public.