Repairs and housing conditions

Repairs responsibilities

Find out who is responsible for repairs in your home.

• Landlord and tenant responsibilities for repairs

• Is your home fit to live in?

• Leasehold flats and houses: responsibilities for repairs

Council and housing association tenants

Report repairs problems to your landlord as soon as you can.

• Repairs in your council or housing association home - how to report repairs, make a complaint or go to the Housing Ombudsman

• Right to repair scheme for council tenants

Private tenants: how to get repairs done

Ask your landlord to fix problems and find out what to do if they will not respond.

• How to report repairs to a private landlord

• How long should a private landlord take to do repairs?

• What to do if your private landlord will not do repairs

• Repairs letter templates for private tenants

Problems during repairs

Read about:

• Withholding rent for repairs

• Access to your rented home for repairs and inspections

• Damage to your rented home

• Moving out during repairs

Dealing with damp

Your landlord must keep your home safe.

• Damp and mould in private rented homes

• Damp and mould in council and housing association homes

Overcrowding

Find out if your home is overcrowded and what to do.

• Help if your home is overcrowded

• Check if your home is overcrowded by law

Health and safety standards

Rules your landlord must follow.

• Health and safety standards for rented homes (HHSRS)

• Gas safety in rented homes

• Electrical safety in rented homes

• Fire safety in rented homes

Court action and compensation

You might get compensation for repairs problems.

• Repairs: taking your landlord to court

• Compensation for poor repairs and conditions

Housing help in an emergency

Find out how to get help.

• Housing help after a fire

• Housing help if your home is flooded