Get in touch with Shelter

There are a number of different ways you can contact us.

For free housing advice, visit our Get help pages.

Donations

If you have questions about donations or other ways you can help Shelter:

You can also manage your regular payments and communication preferences.

Please note, we don't give housing advice. If you need help, visit our Get help pages.

Volunteering

If you want to volunteer for us, check out our volunteering opportunities and apply online.

Events

For running events (for example, the London Marathon), email running@shelter.org.uk.

For all other events or if you have questions about organising your own fundraising activity, email community@shelter.org.uk.

Campaigns

If you have questions about a campaign or you're experiencing issues signing our petitions, email campaigns@shelter.org.uk.

Jobs at Shelter

Email recruitment@shelter.org.uk or call 0344 515 2182.

Corporate enquiries

To discuss how your company could work with Shelter, email corporate@shelter.org.uk.

Press enquiries

Visit Shelter's media center to meet our spokespeople and read our latest press releases.

You can call our Media team on 0207 505 2162, from Monday to Friday, 9.30am – 5.30pm or on 07850 901 142 at any other time.

Visit our Professionals section for legal resources, training and advice for hosusing professionals

Complaints

If you wish to make a complaint, please follow our complaints procedure.

Head offices contacts

Call our switchboard on 0344 515 2000 (Monday to Friday, 9am–6pm) or email info@shelter.org.uk.

Please note, we don't give housing advice. If you need help, visit our Get help pages.

Shelter Head Office

88 Old Street
London
EC1V 9HU

Shelter Scotland

4th floor
Scotiabank House
6 South Charlotte Street
Edinburgh
EH2 4AW