Supporters and corporate contacts

There are a number of different ways you can get in touch with Shelter.

We offer free housing advice through our dedicated get help page.

For supporters

Donations

If you want to know how to make a donation or need information on other ways you can help Shelter:

learn more in our donate section
telephone our Supporter Helpdesk on 0300 330 1234 from Monday to Friday, 9am–6pm, excluding bank holidays. Calls cost less than local rate. Please note we don't give housing advice on this number
mail info@shelter.org.uk
manage your mobile (SMS/text) donation
fax us on 0344 515 2974

Volunteering enquiries

For opportunities and enquiries, please visit our volunteering section.

Complaints

If you wish to make a complaint please see our complaints procedure.

Corporate enquiries

To discuss how your company could work with Shelter please email corporate@shelter.org.uk.

Contact the media team

Visit Shelter's media center to meet our spokespeople and read our latest press releases.

To contact our Media team call 0207 505 2162, from Monday to Friday, 9.30am –5.30pm or 07850 901 142 at any other time.

You can also visit our Professionals section

For general (non-advice) enquiries you can call our switchboard on 0344 515 2000 from Monday to Friday, 9am–6pm.

You can also email info@shelter.org.uk and your request will be forwarded to the correct department.

Shelter Head Office,
88 Old Street
London
EC1V 9HU

Shelter Scotland
4th floor,
Scotiabank House
6 South Charlotte Street
Edinburgh,
EH2 4AW