There are a number of different ways you can contact us.
We can't give housing advice from the phone numbers or email addresses listed on this page.
If you need help, visit our Get help pages for free housing advice.
Donations
If you have questions about donations or other ways you can help Shelter, contact the Supporter helpdesk by:
emailing info@shelter.org.uk
calling 0300 330 1234 Monday to Friday, 9am–5pm, excluding bank holidays (calls cost less than local rate)
You can also manage your regular payments and communication preferences.
Please note, we don't give housing advice. If you need help, visit our Get help pages.
Volunteering
If you want to volunteer for us, check out our volunteering opportunities and apply online.
Events
For running events (for example, the London Marathon), email running@shelter.org.uk.
For all other events or if you have questions about organising your own fundraising activity, email community@shelter.org.uk.
Campaigns
If you have questions about a campaign or you're experiencing issues signing our petitions, email campaigns@shelter.org.uk.
Jobs at Shelter
Email recruitment@shelter.org.uk.
Corporate enquiries
To discuss how your company could work with Shelter, email corporate@shelter.org.uk.
Press enquiries
Visit Shelter's media center to meet our spokespeople and read our latest press releases.
You can call our Media team on 0207 505 2162, from Monday to Friday, 9.30am – 5.30pm or on 07850 901 142 at any other time.
Visit our Professionals section for legal resources, training and advice for housing professionals
Complaints
If you wish to make a complaint, please follow our complaints procedure.