Supporter FAQs

Ways you can donate to Shelter

How your gift makes a difference

We put your money towards work that makes a positive and lasting difference. We help millions of people every year struggling with bad housing or homelessness through our advice, support, and legal services. And we campaign to make sure that one day, no one will have to turn to us for help. We're here so no one has to fight bad housing or homelessness on their own. Find out more about what we do.

How we spend your donation

For every £1 you donate, 79p helps people struggling with bad housing and homelessness. The remaining 21p goes towards raising the next pound to continue our work.

  • 79p is spent directly on helping people through advice, support, and campaigning

  • 21p is spent on fundraising

Pie chart shows that for every £1 you donate: 79p is spent directly on helping people through advice, support, and campaigning and 21p is spent on fundraising

Gift Aid

Managing your Direct Debit and regular payments

Manage your text donations and communications

How Shelter raises money

Face-to-face street, and door-to-door fundraising

Telephone fundraising

Appeal mailings

Updates from Shelter

We’re here for everyone, but only with your help

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