Donate items to a Shelter shop
Donate your good quality, second-hand items to your local Shelter shop or post them to us for free.
We also offer a free furniture collection service at selected stores.
We’re always grateful for donated items, which we sell in our shops or online. Everything you donate contributes to our work to defend the right to a safe home.
Donate items at our shops
Drop off your bags of clothes and other items at any Shelter charity shop during opening hours.
If you have lots of items or bulky items to donate, please phone the shop to check we have room for your donation.
Find your nearest shopDonate items by post
Send your donations to us by post using our free Collect+ service.
Pack up your items and drop off at any Collect+ drop-off point.
Donate by post for free
Items you can donate
clothes and shoes
jewellery and accessories
books and DVDs
CDs and vinyl records
toys and games
small homeware (ornaments, kitchenware, glassware)
good quality ceramic tableware
At our Erdington, West Bromich, Preston and Sunderland stores we also accept:
good quality furniture
electrical items
Items we can't accept
broken or damaged goods
upholstered furniture without a fire label
baby equipment
used bedding or towels
underwear without its new tags
swimwear without its tags and hygiene strip
used cosmetics
weapons
food and drink
Want to check we can accept your item? Call the shop before you donate – find contact details through our shop finder.
Donate your furniture
You can donate furniture to any of the shops listed below. These shops offer a free local furniture collection service.
We also offer a free house clearance service at these shops.
Sign up for Gift Aid and boost the value of your donations by 25%
Sign up for Gift AidMake the preloved donation pledge
Join us in committing to sustainable fashion. Pledge to donate your preloved clothes to Shelter at least three times a year.
Do you have good quality ceramic tableware to donate?
We're working together with Denby, who are offering a reward of up to £50 off Denby's ceramics for those donating tableware to Shelter.
Find out how to donate your tableware and claim your reward on Denby's website.