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Donate items to a Shelter shop

Donate your good quality, second-hand items to your local Shelter shop or post them to us for free.

We also offer a free furniture collection service at selected stores.

We’re always grateful for donated items, which we sell in our shops or online. Everything you donate contributes to our work to defend the right to a safe home.

Donate items at our shops

Drop off your bags of clothes and other items at any Shelter charity shop during opening hours.

If you have lots of items or bulky items to donate, please phone the shop to check we have room for your donation.

Find your nearest shop

Donate items by post

Send your donations to us by post using our free Collect+ service.

Pack up your items and drop off at any Collect+ drop-off point.

Donate by post for free

Items you can donate

  • clothes and shoes

  • jewellery and accessories

  • books and DVDs

  • CDs and vinyl records

  • toys and games

  • small homeware (ornaments, kitchenware, glassware)

  • good quality ceramic tableware

At our Erdington, West Bromich, Preston and Sunderland stores we also accept:

  • good quality furniture

  • electrical items

Items we can't accept

  • broken or damaged goods

  • upholstered furniture without a fire label

  • baby equipment

  • used bedding or towels

  • underwear without its new tags

  • swimwear without its tags and hygiene strip

  • used cosmetics

  • weapons

  • food and drink

Want to check we can accept your item? Call the shop before you donate – find contact details through our shop finder.

Donate your furniture

You can donate furniture to any of the shops listed below. These shops offer a free local furniture collection service.

We also offer a free house clearance service at these shops.

Sign up for Gift Aid and boost the value of your donations by 25%

Sign up for Gift Aid

Make the preloved donation pledge

Join us in committing to sustainable fashion. Pledge to donate your preloved clothes to Shelter at least three times a year.