Gas safety in rented homes

Call the National Gas Emergency Service immediately on 0800 111 999 if you smell gas or think there's a gas leak.

Find out more from the NHS about signs of carbon monoxide poisoning.

For information on gas safety, call the free Gas Safety Advice Line on 0800 300 363.

Your landlord's responsibilities

Your landlord must make sure that the gas supply and appliances they have provided are:

  • in a safe condition

  • fitted or repaired by a Gas Safe registered engineer

  • checked every 12 months by a Gas Safe registered engineer

This includes pipework, cookers, boilers, fires and water heaters.

These rules apply to private, council and housing association landlords.

Your responsibilities

You are responsible for any gas appliances that you own. Your landlord is usually responsible for any flues, pipework or chimneys they are connected to.

When a Gas Safe engineer checks the appliances owned by your landlord, you can ask them to check your appliances, but you may have to pay for this.

Yearly gas safety checks

Your landlord must arrange a gas safety check every 12 months.

You should get reasonable notice of when a check is due.

You can ask that it's at a convenient time.

Landlords and agents cannot charge fees for gas safety checks.

Who can do a gas safety check

The check must be done by a registered Gas Safe engineer.

Ask to see their Gas Safe ID card when they visit.

If there's a serious problem with any of the gas installations in your home, the engineer must make them safe. They can disconnect faulty equipment and arrange for your gas supply to be cut off.

Ask for a gas safety check if it's overdue

Copy our sample text into an email to your landlord or letting agent.

Use the subject: Gas safety check

[Use the subject: Gas safety check]

I’m writing to ask for the annual gas safety check at [your address].

The check is overdue. The gas appliances and flues have not been inspected by a Gas Safe engineer for over 12 months.

Yearly gas safety checks are a legal requirement under the Gas Safety (Installation and Use) Regulations 1998.

Landlords must give a copy of the latest gas safety record to tenants within 28 days of the check and to new tenants before they move in.

Please let me know when the check will take place so I can arrange access for the engineer.

I look forward to hearing from you within the next 10 days.

You can also send the letter as an email attachment or by post:

If you're worried about having people in your home

You could tell your landlord if you're at high risk from coronavirus or you're worried about the risk of infection. Ask them to make sure the inspection is done safely.

Gas safety certificates

A Gas Safe registered engineer gives your landlord a gas safety record after inspecting your home. This is often called a gas safety certificate.

If the record shows there are problems that affect gas safety, the landlord must get the problems repaired.

Your landlord must give you a copy of the latest gas safety record both:

  • before you move in

  • within 28 days of each yearly gas safety check

Section 21 notices

Your landlord must give you a copy of the latest gas safety record before they can give you a valid section 21 eviction notice if your assured shorthold tenancy started or was renewed on or after 1 October 2015.

How to complain about gas safety

You can complain to the Health and Safety Executive (HSE) if your landlord will not carry out gas safety checks.

The HSE can prosecute landlords who do not meet their gas safety responsibilities. They are unlikely to be able to deal with every complaint they receive.

Another option is to complain to the council's environmental health department.

The council can take action against your landlord if gas safety problems mean your home is unsafe.

Carbon monoxide detectors and smoke alarms

A private landlord must install:

  • smoke alarms on each floor of your home

  • carbon monoxide detectors in rooms with a coal fire or a wood burning stove

Carbon monoxide detectors are recommended but not required if you have a gas or oil heating system.

The detectors and alarms must be in proper working order:

  • when they are installed

  • at the start of all new tenancies

You are responsible for checking they are still working during the tenancy. If an alarm or detector stops working, replace the batteries or contact your landlord.

Complain to your council if your landlord will not fit or fix detectors or alarms.

These rules do not apply if you are a lodger, or rent from a council or housing association. You can still ask for detectors and alarms to be installed.

Last updated: 19 May 2022

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