Our free helpline
Talk to an expert housing adviser about your housing situation.
- Open every day of the year
- Free from mobiles, landlines and payphones
- 8am - 8pm on weekdays
- 9am - 5pm on weekends
Is it urgent?
Feeling really overwhelmed or powerless?
Our lines do get busy, but you may be able to get emergency advice from a housing adviser sooner.Get emergency advice
What to do if lines are busy
Unfortunately, we often receive more calls than we can answer – but please keep trying. If you can’t get through, you could try: