Open: Mon to Fri, 8am to 6pm
Closed: weekends and bank holidays
We do not provide accommodation but we can give advice.
Our advisers can help if:
you are homeless
you have nowhere to stay tonight
you are at risk of abuse or harm at home
you are worried about losing your home in the next 2 months
You might not get through if you try to chat with us about other types of housing problem.
We only advise on housing law in England.
For advice in Scotland, try Shelter Scotland. For advice in Wales, try Shelter Cymru.