How to get your deposit back
Get ready to move out
Take these steps before you leave.
Ending your tenancy
You can end your tenancy by giving your landlord written notice or agreeing a tenancy end date with them.
Find out how to end your tenancy.
Your landlord might keep your deposit if you leave without ending your tenancy legally.
Ask your landlord about your deposit before you leave
Confirm details of the end of your tenancy and the return of your deposit with your landlord before you leave.
Do this in writing.
Make sure your landlord knows the date you will be leaving either by:
giving the right written notice to end your tenancy
agreeing a tenancy end date with them
Ask your landlord when you will get your deposit back.
Keep all emails and messages.
This means you and your landlord know the date you will stop paying rent and when you should get your deposit back.
Check your deposit is protected
Most private renters have an assured tenancy.
Your landlord or agent must:
protect your deposit with a scheme
give you written information about the scheme they used
There are 3 deposit protection schemes.
All schemes have a free dispute service if your landlord makes unfair deductions.
Check which scheme your deposit is registered with.
You need a postcode, surname, tenancy start date and deposit amount to search.
Deposit Protection Service (DPS)
0330 303 0030
email or chat with DPSmydeposits
0333 321 9401
email or chat with mydepositsTenancy Deposit Scheme (TDS)
0300 037 1000 - insurance scheme
0300 037 1001 - custodial scheme
email or chat with TDS
Call or email your scheme if you cannot get into your online account.
0300 and 0333 numbers are not free but are included in mobile and landline call bundles.
If you have a new landlord or agent
Your deposit should still be protected.
Find out what happens to your deposit if the landlord changes.
Check your tenancy agreement
See if your agreement says anything about your landlord keeping your deposit.
Try to do what the agreement says about looking after the property.
Unfair terms
Unfair terms are terms in your agreement which are not fair and which cannot be enforced. This means your landlord or agent cannot make you do them.
Find your inventory or check in report
Your landlord or agent should have made an inventory with you when your tenancy started.
An inventory is a list of fixtures, fittings and furnishings in each room. For example:
furniture and appliances
flooring, curtains and walls
kitchen and bathroom fittings
The inventory should record the age of items, their condition and how clean they were. It should be an accurate record of the property when you moved in.
Your landlord should not take money for normal wear and tear.
Last updated: 1 May 2026

