This page is targeted at housing professionals. Our main site is at www.shelter.org.uk

Courts and legal action

This content applies to England & Wales
The structure of the courts and legal proceedings, what steps need to be taken before pursuing court action, and the issues around costs and fees.

Court structure

Origins of the English legal system and the current court structure. Courts that hear different cases, judges that preside over them and who can represent the parties. 

Pre-action protocols

Necessary steps under the pre-action protocols before taking action, and factors to consider before going to court. 

Preparing for court

The process of taking a case to a county court. Information about the Civil Procedure Rules (CPR), the process of starting a case, and allocation of a case to one of three 'tracks'. 

Court hearings

Practicalities involved in appearing in court. Information for advisers who are representing a client at a hearing. 

Costs

The costs of going to court and the financing choices that are available to people faced with a housing court case, usually in the county court. 

Civil legal aid

Legal aid and public funding for civil cases in England and Wales. 

Equality law

This section describes the main provisions of the Equality Act 2010. 

Complaining to the Ombudsman

Information about complaining to the Ombudsman in England. 

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