This page is targeted at housing professionals. Our main site is at www.shelter.org.uk

Emergency accommodation

This content applies to England

Options for people who need accommodation urgently because they are homeless or about to become homeless.  

Advising in emergencies

Key points that an adviser must cover when contacted by someone with an emergency housing problem. 

Immediate danger

How to advise clients who may be in immediate danger. 

Present accommodation

Rights a client may have to stay in, or return to, her/his present accommodation. 

Right to help from the local authority

Rights to assistance from the local authority that a client may have. 

Other emergency housing options

Other emergency housing options that may be available. It also looks at paying for accommodation. 

Rough sleeping

Giving advice when the client's only immediate option is sleeping out. 

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