This page is targeted at housing professionals. Our main site is at www.shelter.org.uk

People in need of care and support

This content applies to England

The care and support needs of an adult with physical or mental impairment or illness can be met by providing appropriate accommodation, or care and support to make it possible to remain in existing accommodation.

This section considers how care and support can be accessed, looking at the specific needs of older and disabled adults, including those with mental health problems.

Access to housing with care and support

The process of assessment and establishing eligibility for care/support under the Care Act 2014. 

Charges for care and support

Which care and support services can be charged for. Information on personal budgets and the right to direct payments 

Complaints about social care

How to complain about inadequate care and support services are inadequate, or deficiency in the needs assessment 

Older people: remaining at home

Older people may be able to remain in their present accommodation if they are able to access appropriate support 

Older people: moving to suitable accommodation

Housing options for older people include renting, buying a home, or moving into specialist accommodation providing support 

Older people: care homes

A care home may be appropriate if a higher level of support is required than can be provided at home or within sheltered housing 

Older people: homelessness

Local authorities have a statutory duty to provide accommodation to people who are homeless, eligible for assistance, in priority need, and not intentionally homeless 

Disabled people: care and support at home

A disabled person may be able to remain in their home if they can access appropriate care and support services 

Disabled people: finding suitable accommodation

With support or adaptations it may be possible for a disabled person to live in any type of housing 

Housing for people with mental health needs

Where a person ceases to be detained under the Mental Health Act 1983, they are eligible for after care services, including housing 

Disabled people: defining disability

The Equality Act 2010 provides the legal definition of disability 

Disabled people: discrimination and human rights

This page looks at discrimination towards disabled people and the legal position on such discrimination 

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