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Information about a landlord's identity

This content applies to England

Provisions governing the right of tenants to receive information about the landlord.

Provision of address for service of notices

The landlord of premises must provide an address in England and Wales at which the tenant can serve notices on the landlord. If the landlord does not comply with this requirement the rent, or service charge, is to be treated as not due. Once the landlord provides the address any unpaid rent, or services charges, become payable.[1] As such a tenant is advised to keep the money aside so that s/he can pay all that is due when the requirement is complied with.

There is no specific format for complying this requirement, and it is met if the required details are provided in the tenancy agreement, rent book or notice of possession.[2]

Requirements when written demand for rent

Any written demands for the payment of rent or any other sums due under the tenancy, such as service charges, must contain the name and address of the landlord. This requirement cannot be met by giving the address of an agent. The landlord's name and address must be provided regardless of where in the world that address is, but if it is not in England and Wales an address in England or Wales where the tenant can serve notices must also be provided (this can be the address of an agent).[3]

If the landlord does not comply with this requirement any service charges claimed from the tenant will not be due until s/he does.[4] Once the landlord complies any unpaid services charges become payable.

Written requests for landlord's name and address

The tenant can make a written request for the landlord's name and address from the:

  • landlord's agent
  • person who demands, or last received, the rent.

This information must be provided in writing within 21 days.[5] Address means the landlord's place of residence or place of business or, in the case of a company, its registered office.

If the landlord is a company, the tenant can make a written request for the names and addresses of the company's directors and the company secretary. The request can be made to the:

  • landlord (ie the company)
  • landlord's agent
  • person who demands, or last received, the rent.

This information must be provided in writing within 21 days of the written request.[6]

There is a penalty for a failure, without reasonable excuse, to provide the information as set out above. The landlord, agent or rent collector, as appropriate, can be prosecuted by the local authority and a fine of up to £2,500 can be levied in the magistrates court.[7]

Requirements when change of landlord

If there is a change of landlord, the new landlord must provide the tenant with her/his name and address in writing:[8]

  • within two months after the transfer of interest in the property, or
  • no later then the next day that rent is payable, where this is more than two months after the transfer.

If this is not complied with, the old landlord will remain liable for any breach of the tenancy agreement until either s/he or the new landlord provides the tenant with the new landlord's name and address.

If the new landlord does not comply s/he can also be prosecuted by the local authority and a fine of up to £2,500 can be levied in the magistrates court.[9]

[1] s.48 Landlord and Tenant Act 1987; Dallhold Estates (UK) Pty Ltd v Lindsay Trading Properties Inc [1994] EG 148, CA.

[2] Drew-Morgan v Hamid-Zadeh (2000) 32 HLR 316, CA; Rogan v Woodfield Building Services Ltd (1994) 27 HLR 78, CA.

[3] s.47 Landlord and Tenant Act 1987; Beitov Properties Ltd v Martin subnom Flat 22 Cornish Court, Bridlington Road, London N97RS [2012] UKUT 133 (LC). .

[4] s.47(2) Landlord and Tenant Act 1987; Johnson v County Bideford Ltd [2012] UKUT 457 (LC).

[5] s.1 Landlord and Tenant Act 1985

[6] s.2 Landlord and Tenant Act 1985.

[7] ss.1 and 2 Landlord and Tenant Act 1985.

[8] s.3 Landlord and Tenant Act 1985.

[9] s.3 Landlord and Tenant Act 1985.

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