Our work

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that one day, no one will have to turn to us for help.

We’re here so no one has to fight bad housing or homelessness on their own.


We responded to over 4 million requests for help last year.

We responded to 4.5 million requests for housing advice last year


65,000 people joined our campaigns and fundraising in 2014.

65,000 people joined in our campaigns and fundraising in 2014.


80% of your donations are spent on helping people

80% of your donations go directly to assisting people in need

Our Vision

We strive every day to give people the help they need, and we campaign relentlessly to achieve our vision of a safe, secure, affordable home for everyone.

We are


We’re not afraid to challenge the status quo. We want to make an impact and we’ll make sure our voice, and the voice of those we help, is heard.


We’ve a fundamental belief in social justice, fairness and a place to call home. We won’t give up until we achieve our vision.


More people than ever need our help. We focus on how to make a difference and achieve sustainable change for individuals, families and wider society.

Shelter makes a difference


We bring expert knowledge, experience and talent together to help us achieve our goal.

Donate to Shelter

100,000 children will be homeless this winter. Your donations could give them the security they deserve