Who we are

Shelter is a charity that works to alleviate the distress caused by homelessness and bad housing.

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We do this by giving advice, information and advocacy to people in housing need, and by campaigning for lasting political change to end the housing crisis for good.

What does Shelter do?

Help and advice

Shelter provides free, confidential advice to people with all kinds of housing problems through our online housing information and our face to face local services.

'My situation completely improved in as much as I didn't have to move out and was given a solicitor to advise me and represent me in court if necessary. I was very impressed with your attitude and the help I was given. Excellent.' Shelter client

Fighting for change

Shelter tackles the root causes of bad housing by lobbying government and local authorities for new laws and policies, and more investment, to improve the lives of homeless and badly housed people.

Our influential campaigns bring aspects of bad housing to the attention of the media and the public, who help us fight for solutions.

Informing professionals

As a leading expert on housing in Britain, we develop practical solutions to address the housing crisis. We also work in conjunction with the housing sector to promote good practice, publish reports, and deliver professional training.

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