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This content applies to England only.
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Housing laws vary between England and Scotland. Make sure you're getting the right advice.

Subsections

Homelessness

Find out where to go for help and check whether the council has to house you.

Paying for a home

Work out what you can afford, and get help if you’re already in arrears.

Eviction

Know your rights if you are threatened with eviction. Landlords must follow the rules.

Repairs and bad conditions

Work out who is responsible for repairs and how to get them done.

Neighbourhood issues

Neighbours from hell? Find out how disputes and planning issues can be resolved.

Finding a place to live

Understand the pros and cons of both temporary and permanent options.

Renting and leasehold

Find out how the law protects you if you’re a tenant, leaseholder or licensee.

Repossession

You may not have to lose your home. Understand how the process can be stopped.

Families and relationships

Understand the rights you have if you’re not getting on, or your household changes.

Complaints and legal action

How to get the best possible result if you’re taking action or responding to a claim.

How we can help

Learn more

Thank you for all the support and help you have given our family when I was at my lowest, not knowing where we would be living. – Maria, Shelter client

To get my nephew his own supported living flat against the odds was amazing. You deserve to be recognised for the great job you did. – Liam, Shelter client

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