A stay on a friend's sofa isn't a permanent home. Find out who counts as homeless
Homeless now? Get advice and find out how the council has to help
Immigration status and time spent living in another country affect who can apply
Most private renters have these short-term contracts for a minimum of 6 months or a year
What you can do about hidden fees, unfair charges and poor service
What you can do if your landlord hasn’t protected your deposit
Your landlord is responsible for most repairs but tenants have obligations too
Rules landlords must follow and steps you can take to avoid eviction
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Shelter gives practical housing advice and support online, in person and by phone. Our expert advisers give free, confidential advice 365 days a year.